|Looking to see a Haven Spa in your area?
Spas now have no competition in the market place for the value per
dollar. In other words, if you take the time to check out all of
the features, components, therapy, insulation, construction and
warranty, you can't find other companies that compete directly with us,
no matter how beautiful the brochures are.
The best way to make a stand in the market is to have a better
sell it for less and that is exactly what we have been doing for a long
time now. We are the oldest and best "Internet" spa store. We
have lasted because our intent and our business policies are more that
fair and the products are far superior to other products. You can
name any brand or make of spa, and it does not come up to our
standards. That is how this all got started. We simply
could not find any products that fit our demanding standards, so we had
to build the spas ourselves.
economic "food chain" and reducing it from $2,000 to $4,000 per spa in
and sales commissions, we have created a way to give you a better spa
less. We don't employ expensive marketing methods and we deliver
from Colorado. We have a short food chain, so the money goes into
quality, better service and lower prices. This method is just
like the engineering of our product. If anyone wants to copy what
we do, it is in all the engineering books on hydraulics, electrical
engineering, ergonomics, physical therapy books, thermodynamics, audio
engineering, and plastic composites as well as structural engineering
and the ANSI and UL standards for spa design which I think we are the
leaders in safety. It "ain't magic". It is using what is
available to the best level of thought.
In my opinion, a shopper would be not understanding spas much at all if
you did not purchase a Haven, but for the most part the only valid
reason I have found for not owning one is the consumer's lack of
awareness of our existence or a gullibility to sales pitches. We
attract maturity in the market place.
In today's economy, we have a
condition where spa stores are failing faster than ever. I see a
tremendous decline in sales, and fewer and fewer people are buying
spas from regular dealers compared to the number of brands and the
number of dealers, and if they are, they are not buying from local
dealers. The cost to have a store space and the numbers of
spas being sold causes the mark ups to be higher than ever, making
Internet (Haven) and mass merchant spas the only way to go. You
would be awfully dumb to buy from a small store with no volume in
internet sales. I see 200% or more mark ups on spas in some
For years all you would hear from the spa industry is that they want to
stop the trend towards Internet spas. What is an "Internet
Spa" and why do these spa stores hate them so much? For the
longest time all you would hear is. "You would be stupid if you
bought from an Internet spa store, because you would get no
service." Now that is all changed to the other
direction. Just recently Consumers Reports came out with a
customer satisfaction survey and the "Internet Stores" prevail in
customer service over the "brick and mortar". The reason is
simple. If you are paying a lot of money for store space, that
limits your budget for customer service and you would place a lot of
"policies" aimed at cost cutting, that would upset customers.
This is a modern world and one has to roll with the
changes. The Internet is now established and the convenience of
ordering "on line" is the best. Nobody seems to like changes, so
we are now seeing
lots and lots of spa owners with no service, because the spa store was
unable to stay in business against WalMart, KMart, and Costco, Sams
Club and many of the mass merchants are now carrying spas. The
trend is towards small independent service people to fix all these
mediocre spas that break down more often, and lower initial prices on
the spas. Many people just shop for price and those are the
ones who get ripped off and those seeking quality are being mislead by
the large corporate spa companies with super high overhead. It is
"messed up", from the old standards. The old ways of small
dealers is on it's way out.
So, that means that if you want a mediocre product you can go buy it
from Costco, or from a spa store and simply pay too much. There
really isn't much difference in quality these days at Costco and from a
dealer for a large name brand spa. You are just paying $2000 more for
the dealer's mark up.
If you want best quality available, you only have one
choice; Haven Spas. From there your choices are very limited for
second place. We are all that is left with the super high quality
at low prices. There is one other brand, but they are from Canada
and they don't make spas that compete with our products in price or in
engineering. You still pay more for less product, because of how
they are marketed.
Your best choice is a Haven Spa if you want any level of quality at a
low price. If you have not figured that out, then so be
it. Most people fall for sales pitches that are based
and use your emotions to get your money. We are opposed to that
type of sales, even though it is what sales people are taught to use on
consumers. Our presentation is factual and based upon building a
long term relationship with our customers.
If you want to find a Haven Representative in your area, we have a few,
but it is hard to find anyone willing to work hard enough or who has
high enough ethical standards to be a Haven Rep.
The best quality reps have a good heart and care
about serving people. That is in our contract, so I guess that is
why there are so few of them. Where are all the future Haven Spas
Representatives? We maintain the highest ethics in the spa
industry and we require the same of our reps.
Email us if you want to contact a Haven Rep in your area.
EMAIL FOR Haven
The Spa Specialist inc.
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