under this warranty nor is any standard owner maintenance.
WOOD PRODUCTS
HAVEN SPAS warrants the wood cabinet to be free from defects for a period of 90 days. Wood staining is excluded from coverage. Wood products require care and regular maintenance by the customer. In the event of a defect, the damaged wood piece, not the whole spa, will be repaired at the option of the manufacturer, and shall assume as its warranty period only the remaining time under this original 90 day warranty.
FOR QUESTIONS ON THE OPERATION OF YOUR SPA OR SERVICE PLEASE CALL THE DEALER YOU PURCHASED YOUR SPA FROM. IF UNABLE TO CONTACT YOUR DEALER OR YOU NEED ADDITIONAL INFORMATION PLEASE CALL 1-888-478-AAAH (2224) FOR SERVICE. HAVEN SPAS IS COMMITTED TO QUALITY PRODUCTS AND CUSTOMER SATISFACTION.
LIMITATIONS AND EXCLUSIONS
This warranty does not cover any repairs made by any persons
or
agencies other than HAVEN Spas, Inc. service department, or an
authorized HAVEN dealer. Any unauthorized modifications to the
spa control box voids the warranty on the control box and the
devices attahed to it. Any unauthorized modifications to the
plumbing voids the warranty on the plumbing. Any unauthorized
shell or structure modifications void the shell warranty.
A $1.00 per mile repairman travel charge will be assessed if the spa is located outside your service agent's area.
This warranty does not cover transportation costs or other
consequential damages. This warranty does not cover the cost of removal
or installation of a spa or replacement spa. This warranty does not
cover fading of color, stains, or discoloration due to the improper use
of chemicals or improperly maintained water chemistry. Improper water
chemistry could result in damage to support equipment or pose a
possible health hazard.
This warranty does not cover
difficult access to the
spa for repairs. If the spa is not accessable, the sercice agent
may
require you to remove the obstacles in the way of servicing the
spa.
Normal access: 1/ walking up to the spa with all sides accessable for
service. 2/ If under or in a deck the decking in the way of
acess
must be removed for service. If the service agent is required to
remove decking they will charge for that service, and are not
responsible for any damage to the decking materials. Parts shipping
policy: Spa owners
are responsible for any shipping costs of the parts. If
the
defective parts are not returned within 30 days, then you will be
charged for the new parts, shipping and for the cost of the
service. There is no warranty coverage on parts shipped if
we do not receive the defective parts sent to our facility within 30
days. Your
account will be credited when the parts are returned and you may not
receive any further warranty service until these parts are returned and
charges are paid. Warranty is not a service policy, but only for
repairs of defective original parts.
This warranty does not cover damages caused or contributed to by accident, abuse, misuse, improper installation, exposure to fire or hazards of nature (example: earthquake), and is limited to installations within the United States.
Except as expressly provided, there shall be no other warranty or obligations, express implied, oral or statutory, and in no event shall HAVEN, its agent, or employees be liable for injury or damage to any person for any claim of damage, however arising.
LEGAL RIGHTS
This Limited Warranty gives you specific legal rights. You may also have other rights which vary from state to state. Some sates do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. Prompt return of a completed warranty registration form protects your warranty rights.
ASSIGNMENT
This warranty is personal to and for the sole benefit of the original purchaser at the original site of installation, and is not assignable.
DISCLAIMER SPA MUST BE COMPLETELY COVERED WITH AN INSULATING SPA COVER AT ALL TIMES WHEN NOT IN USE. FAILURE TO DO SO COULD CAUSE DAMAGE TO SPA SURFACE AND VOID THE WARRANTY. SPA MUST BE PLACED ON A SOLID, FLAT SURFACE THAT IS DESIGNED TO CARRY A MINIMUM OF 150 POUNDS
PER SQUARE FOOT LOAD. FAILURE TO DO SO COULD RESULT IN SURFACE SAGGING OR COLLAPSING WITH STRESS DAMAGE TO SPA, VOIDING THE WARRANTY. CRAZING OF SPA ACRYLIC TOP RAIL IS NOT COVERED UNDER WARRANTY
HAVEN Spas
14971 Raritan St, Broomfield, CO 80020
303-404-2224 toll free 1-888-478-2224
To Request Service Please use the Service Request form for the fastest
service.
CLICK HERE FOR SERVICE REQUEST
HAVEN SPAS PARAMOUNT SERIES WARRANTY Effective April 15, 2006 PRO RATION WARRANTY This is a pro-rated warranty for original owners of
Haven
Model
Spas sold after Aug 2005. For as long as you own your
HavenParamount
Model
Spa you will
receive a 25% discount on any and all parts for your Haven
spa. This discount is from the manufacturer's list prices for
these parts and not against any other sort of prices. (For
instance if you look in the WaterWay catalog 2006 the suggested price
for a Stealth Blower 1.5 HP 240V is 174.55; making your price:
.75
times that or 129.43) PLUMBING HAVEN SPAS warrants the plumbing parts and fittings used to
comprise
the system to be free from leaks and defects for a period of : As
long as the spa is owned by the original purchaser. As long as
Haven Spas and The Spas Specialist are in business you will be
able to purchase parts at 25% discount from manufacturer's suggested
retail prices.. EQUIPMENT COMPONENTS HAVEN SPAS warrants the factory installed pump(s), heater and
controls against malfunction, leaking or defects in material or
workmanship for a
period of , LIFETIME, as long as the original owner has the spa,
Pro-rated as specified in 1/ above, for parts only, (No
labor coverage for this extended warranty. This includes all
parts, Pump seals are warranted by this Pro-Rated warranty,
However, Factory brand covers ARE NOT warranted as part of this
warranty, but you may purchase the brand of replacement cover, offered
by The Spa Specialist inc., for the same discount. Shipping
for any parts included in the warranty are the spa owners
responsibility. This warranty does not require any returned parts. Fiber optic or LED lighting is
warranted against defects for a period of this warranty . Light bulbs
are
included in this pro-rated warranty. You will be able to purchase
parts at 25% discount. ( The use of BAQUA products will void the warranty on the Fiber optic or LED light system.) Light bulbs, head rests, fuses and filter cartridges are included in this warranty . All parts are included in this warranty at the 25% discount as long as those parts are still available.. WOOD PRODUCTS are included in this 25% lifetime discount as
long as the parts are still being produced.
FOR QUESTIONS ON THE OPERATION OF YOUR SPA OR SERVICE PLEASE CALL THE HAVEN REPRESENTATIVE YOU PURCHASED YOUR SPA FROM. IF UNABLE TO CONTACT YOUR HAVEN REPRESENTATIVE OR YOU NEED ADDITIONAL INFORMATION PLEASE CALL 1-888-478-AAAH (2224) FOR SERVICE. HAVEN SPAS IS COMMITTED TO QUALITY PRODUCTS AND CUSTOMER SATISFACTION. |
LIMITATIONS AND EXCLUSIONS There are no limitations or exclusions on this 25% discounted pro-rated warranty, unless the parts are no longer made, then this warranty is void. It begins the day that your normal warranty as shown above ends. All parts for your spa are to be sold to you for 25% discount against manufacturer's suggested retail prices, as long as you own your spa and Haven Spas, The Spa Specialist inc. are in business. Haven Spas, may, at its option, use an alternate part for the same use.Shipping costs and labor are not included in this warranty. LEGAL RIGHTS This Limited Warranty gives you specific legal rights. You may
also
have other rights which vary from state to state. ASSIGNMENT This warranty is personal to and for the sole benefit of the original purchaser. It is not transferable to another person. HAVEN Spas care of The Spa Specialist Inc. |