The Haven Spas all use rotating and mostly interchangeable jets and adjustable.  This allows a high degree of different types of massage and a totally adjustable spa. However, these jets do need some maintenance. As the jets are normally used, they will collect debris inside and the bearings that allow the jets to rotate.

1/ Types of jets.

• Bullet Jets (Eurojets):  The bullet jets are a straight nozzle jet that works best on parts of the body with higher tensile muscles, like legs wrists, forearm and feet.  These have no owner adjust-ability, except that in the Paramount series of spas, we place a valve to control them.  In the lounge it will be a round knob that you turn.  Counterclockwise is on and clockwise is off. It is found on the wall next to the lounge.
  
• Mini storm Jets: (about 2 7/8 across the face) These are used on many models for intermediate size jets in different parts of your body.  Some are "eyeball" style with a nozzle that can be directionally adjusted. Others are spinning jets with several types of massage based upon the type of outlets on the face of the jet.  All of them are interchangeable with other Mini Storm jets.  All are adjustable by turning them on counterclockwise and off clockwise.  The Mini Storm jets are removable by lifting the face slightly with a tool, (even a spoon will work along the outer edge of the jet face), then as the face is lifted turn counter clockwise until it "clicks" out.  To put back in press the jet back in and it will click as long as the "pin" aligns with the groove in the face of the jet body.
  
• The single rotating nozzle, "roto" can be set straight, then if you press the nozzle to the side and it will rotate, creating an almost "vibrator" effect.
• The dual nozzle jets, "twin roto",  are set to spin all the time and the effect is to break the jet stream into two rotating nozzles that vibrate faster than the single nozzle
• Adjustable  Mini Jets (about 2.5 inches across) :  These are used in the neck collar seat and in the twin neck blaster seats.  The rotate 90 degrees counterclockwise on of clockwise off.   They are removed for cleaning by turning the jet face counter clockwise to unscrew the internal jet insert. Then pull the jet face out and away from the wall.  To reinstall them, start the threads with your index finger and tighten, by using the jet face as a tool.  Just snug the jet and test it for 90 rotation on and off.
• The medium size Poly Storm jets (3 3/8 in across the face) are used throughout the Haven Spa line, mostly in the Paramount Series.  These are often found in the seats between the "hot seats".  That are commonly called "standard size jets".  These are also turned on counterclockwise and off clockwise. They are removed for maintenance and interchange by turing them to the left counterclockwise while lifting away from the jet body.  Press them back in with the pin aligned with the groove in the face of the jet body.
  
• The single directional Poly Storm  jet has a nozzle that can be set to aim in a direction and does not rotate.
• The single Roto Poly Storm jet can be deflected to one side, offset,  to make it spin and pulsate. Point it straight and it will spray directly out.
• The large size "Power Storm Jets" (5 inches across the face) are found in nearly all the Haven Models, except the Provence series.  These are the best massage jets found in modern spas.  They are adjustable and interchangeable as all the "Storm" series of jets.   They are turned to the on position, counterclockwise, and off clockwise.  They can be removed by turning either clockwise with pressure until they "click" then pull them out.  To put them back in,  Place the jet in the jet body and press it back in.  If it doesn't click in, turn the face until it aligns with the groove ring inside the jet. Then check it for rotation.
  

All of the jets will occasionally need to be cleaned by removing the jets.  This is standard owner care.  The frequency of cleaning is dependent upon the amount of debris that enters the spa.   In some cases the jets will be extremely difficult to turn if there is a lot of debris in the jet body.  If you  notice a difficulty turning the jet, that is a clue that it needs to be cleaned.  If the rotational jets do not rotate, that is a sign that debris or organic oils has gotten into the jet bearings.

If you live in a sandy, dusty environment, sand can actually get inside the jets.  Sometimes the sand will get behind the jet inserts and become abrasive, creating ridges in the plastic bodies.  In that case the jets need to be removed, smoothed by using fine grit (300 grit) sand paper.  The sand will cause small ridges in the plastic and actually drag inside the jets.  We recommend that you put in mats to clean feet before entering the spa to wife feet on.

If the bearings are no longer rotating, then the jets need to be cleaned in a solution of automatic dish soap, one cup in 5 gallons.  Agitate the jet inserts in the solution and spin the jet nozzles manually.  Spray the jets with a sink nozzle or under the faucet and rinse the soap out of the jets.  Spraying throughout the nozzle front to back will help flush out debris.  When the jet spin freely, put them back in the spa.

Occasionally a jet will break free of the jet body.  This can be from a broken jet or the insert holding ring is defective.  In this case contact us for a free replacement under the terms of the warranty.  The insert holding ring is an easy thing to replace,  Simply remove the two stainless steel, phillips, screws and replace with a new ring. If you have already had the replacement jets, and you have broken jets again, I suggest the you learn to use them, remove them and clean them correctly so you don't damage them.  It is simple.  Be gentile..They are plastic parts and will last a long time with care.

Our service email is Service@spaspecialist.com