|
HAVEN SPAS EClIPSE SERIES WARRANTY Effective for Spas Sold after August 25, 2005 STRUCTURE TEN (10) years on the spa shell structure (by definition, the fiberglass or other material used to adhere to or support the interior surface material) only warranted against defects in material or workmanship and cracking if such cracking would affect usability of spa shell. SURFACE FIVE (5) years on the interior surface as applied to the spa shell is warranted against defects in materials and workmanship, blistering, and cracking. PLUMBING HAVEN SPAS warrants the plumbing parts and fittings used to
comprise
the system to be free from leaks and defects for a period of (2) years
from
original date of purchase. Labor is covered for (2) years. EQUIPMENT COMPONENTS HAVEN SPAS warrants the factory installed pump(s), heater and controls against malfunction, leaking or defects in material or workmanship for a period of (4) years for parts, and labor coverage for a period of (2) years from the effective warranty date. Pump seals are warranted for (1) year from effective warranty date. Factory brand covers are warranted for 1 year to be free from defects in material and workmanship. Fiber optic or LED lighting is warranted against defects for a period of 2 years. Standard tungsten light bulbs are not included in this warranty. The use of BAQUA products will void the warranty on the Fiber optic or LED light system and the jet bodies. Light bulbs, head rests, fuses and filter cartridges are not included in this warranty, but are warranted to be free from defects in material and workmanship at the time of purchase. Attaching gaskets to or tightening unions to the pump(s), heater, or ozone system and gaskets are not covered under this warranty. CD/AM/FM player and speakers are covered by a separate warranty from the manufacture. WOOD PRODUCTS HAVEN SPAS warrants the wood cabinet to be free from defects
for a
period of 90 days. Wood staining is excluded from coverage. Wood
products require care and regular maintenance by the customer. In the
event of a defect, the damaged wood piece, not the whole spa, will be
repaired at the option of the manufacturer, and shall assume as its
warranty period only the remaining time under this original 90 day
warranty. Any mechanical damage to the wood while in owners
possession is not covered. FOR QUESTIONS ON THE OPERATION OF YOUR SPA OR SERVICE PLEASE CALL THE HAVEN REPRESENTATIVE YOU PURCHASED YOUR SPA FROM. IF UNABLE TO CONTACT YOUR HAVEN REPRESENTATIVE OR YOU NEED ADDITIONAL INFORMATION PLEASE CALL 1-888-478-AAAH (2224) FOR SERVICE. HAVEN SPAS IS COMMITTED TO QUALITY PRODUCTS AND CUSTOMER SATISFACTION. |
LIMITATIONS AND EXCLUSIONS This warranty does not cover any repairs made by any persons
or
agencies other than HAVEN Spas, Inc. service A$1.00 per mile repairman travel charge will be assessed if
the spa
is located outside your service agent's area. If there is no
qualified service company within 25 miles, you may be assessed travel
charges This warranty does not cover difficult access to the spa for repairs. If the spa is not accessible, the service agent may require you to remove the obstacles in the way of servicing the spa. Normal access: 1/ walking up to the spa with all sides accessible for service. 2/ If under or in a deck the decking in the way of access must be removed for service. If the service agent is required to remove decking they will charge for that service, and are not responsible for any damage to the decking materials. This warranty does not cover transportation costs of the
entire spa or other
consequential damages. Parts shipping policy: If the part is covered under this
warranty, shipping will be paid to the spa's location. Spa owners
are responsible for any return shipping of the parts. If the
defective parts are not returned within 30 days, then you will be
charged for the new parts, shipping and for the cost of the
service. There is no warranty coverage on parts shipped if
we do not receive the defective parts sent to our facility. Your
account will be credited when the parts are returned and you may not
receive any further warranty service until these parts are returned and
charges are paid. Warranty is not a service policy, but only for
repairs of defective original parts. This warranty does not cover the cost of removal or installation of a spa or replacement spa. This warranty does not cover fading of color, stains, or
discoloration due to the improper use of chemicals or improperly
maintained water chemistry or the use of Baqua products. Improper water
chemistry could result in
damage to support equipment or pose a possible health hazard.
Normal wear and tear is not covered. Please follow our
recommended water treatment methods. This warranty does not cover damages
caused or contributed to
by
accident, abuse, misuse, improper installation, exposure to fire or
hazards of nature (example: earthquake or allowing the spa to freeze),
and is limited to
installations within the United States and Canada. Except as expressly provided, there shall be no other warranty or obligations, express implied, oral or statutory, and in no event shall HAVEN, its agent, or employees be liable for injury or damage to any person for any claim of damage, however arising. LEGAL RIGHTS This Limited Warranty gives you specific legal rights. You may
also
have other rights which vary from state to state. ASSIGNMENT This warranty is personal to and for the sole
benefit of
the original purchaser at the original site of DISCLAIMER SPA MUST BE COMPLETELY COVERED WITH AN INSULATING SPA COVER AT ALL TIMES WHEN NOT IN USE. FAILURE TO DO SO COULD CAUSE DAMAGE TO SPA SURFACE AND VOID THE WARRANTY. SPA MUST BE PLACED ON A SOLD, FLAT SURFACE THAT IS DESIGNED TO CARRY A MINIMUM OF 150 POUNDS PER SQUARE FOOT LOAD. FAILURE TO DO SO COULD RESULT IN SURFACE SAGGING OR COLLAPSING WITH STRESS DAMAGE TO SPA, VOIDING THE WARRANTY. CRAZING OF SPA ACRYLIC TOP RAIL IS NOT COVERED UNDER WARRANTY. HAVEN Spas care of The Spa Specialist INC. |
|
HAVEN SPAS ECLIPSE SERIES WARRANTY Effective August 25, 2005 PRO RATION WARRANTY This is a pro-rated warranty for original owners of Haven
"ELIPSE"
Model
Spas sold after Aug 25,2005 . For as long as you own your Haven
SE or SC
Spa you will
receive a 25% discount on any and all parts for your Haven SE or SC
spa. This discount is from the manufacturer's list prices for
these parts and not against any other sort of prices. (For
instance if you look in the WaterWay catalog 2005 the suggested price
for a Stealth Blower 1.5 HP 240V is 172.57; making your price:
.75
times that or 129.43) PLUMBING HAVEN SPAS warrants the plumbing parts and fittings used to
comprise
the system to be free from leaks and defects for a period of : As
long as the spa is owned by the original purchaser. As long as
Haven Spas and The Spas Specialist are in business. EQUIPMENT COMPONENTS HAVEN SPAS warrants the factory installed pump(s), heater and
controls against malfunction, leaking or defects in material or
workmanship for a
period of , LIFETIME, as long as the original owner has the spa,
Pro-rated as specified in 1/ above, for parts only, (No
labor coverage for this extended warranty. This includes all
parts, Pump seals are warranted by this Pro-Rated warranty,
However, Factory brand covers ARE NOT warranted as part of this
warranty, but you may purchase the brand of replacement cover, offered
by The Spa Specialist inc., for the same discount. Shipping
for any parts included in the warranty are the spa owners
responsibility. This warranty does not require any returned parts. Fiber optic lighting is
warranted against defects for a period of this warranty . Light bulbs
are
included in this pro-rated warranty. ( The use of BAQUA products will void the warranty on the Fiber optic or LED light system.) Light bulbs, head rests, fuses and filter cartridges are included in this warranty . All parts are included in this warranty at the 25% discount as long as those parts are still available.. WOOD PRODUCTS are included in this 25% lifetime discount.
FOR QUESTIONS ON THE OPERATION OF YOUR SPA OR SERVICE PLEASE CALL THE HAVEN REPRESENTATIVE YOU PURCHASED YOUR SPA FROM. IF UNABLE TO CONTACT YOUR HAVEN REPRESENTATIVE OR YOU NEED ADDITIONAL INFORMATION PLEASE CALL 1-888-478-AAAH (2224) FOR SERVICE. HAVEN SPAS IS COMMITTED TO QUALITY PRODUCTS AND CUSTOMER SATISFACTION. |
LIMITATIONS AND EXCLUSIONS There are no limitations or exclusions on this 25% discounted pro-rated warranty, unless the parts are no longer made, then this warranty is void. It begins the day that your normal warranty as shown above ends. All parts for your spa are to be sold to you for 25% discount against manufacturer's suggested retail prices, as long as you own your spa and Haven Spas, The Spa Specialist inc. are in business.
LEGAL RIGHTS This Limited Warranty gives you specific legal rights. You may
also
have other rights which vary from state to state. ASSIGNMENT This warranty is personal to and for the sole benefit of the original purchaser. It is not transferable to another person. HAVEN Spas care of The Spa Specialist Inc. |